We still drop balls, but when the ball is on the ground, people don’t stand around with their hands in their pockets wondering who is going to be the first to bend over and pick it up.When the unanticipated does happen, and the ball hits the ground,people are diving for it."
Invite candid feedback from everyone about your own performance
Readily acknowledge reality, including all its problems and challenges
Don’t waste time or energy on things you cannot control or influence
Constantly ask yourself the question, "What else can I do to rise above my circumstances and get the results I want?"
Jack Welch, chief executive officer of General Electric, who defines management as "looking reality straight in the eye and then acting upon it with as much speed as you can"
People most frequently fail to see reality because they choose to ignore or resist changes in the external environment
People most frequently fail to see reality because they choose to ignore or resist changes in the external environment
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